The Importance of a Yelp Review

“Angered by what she thought was shoddy work on her home, Fairfax resident Jane Perez did what has become the go-to form of retail vengeance in the Internet age: She logged on to Yelp and posted scathing reviews of the D.C. firm that did the job. Perez ticked off a list of accusations, including damage to her home, an invoice for work the contractor did not perform and jewelry that […]